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Shipping & Returns

If you need immediate assistance, please email help@pwrfwd.co.  Our Customer Service team will be happy to help you out!

 

When will my package arrive?

 

We will send you tracking information once your item has left our facility and is on its way to you! Keep in mind that, due to Covid-19 restrictions and delays, please allow up to 3 weeks processing and shipping time on all items.

 

 

I ordered the wrong size item, what do I do?

 

If your order has not been shipped out yet we can definitely help you!

 

Please email help@pwrfwd.co and include:

  • Order number

  • Name on the order

  • Email the order was made with

  • The new size you are requesting

 

 

I need to change my shipping address, what do I do?

 

You can change your shipping address if your item has not already shipped. If you would like to change your shipping address, email help@pwrfwd.co and include:

  • Order number

  • Name on the order

  • Email the order was made with

  • Your request and new shipping address.  

 

Our Customer Service Team will be happy to assist you and let you know if it’s possible.

 

 

How long does shipping take for US orders? 

 

We typically ship via USPS. Once your order ships from one of our warehouses, most items are delivered within 7 - 10 days after the item ships. 

 

 

Do you ship internationally? 

 

Yes, we ship internationally to almost every country in the world. Here are the countries we don’t currently ship to: 

  • Afghanistan

  • Burkina Faso

  • Central African Rep

  • Congo

  • Cuba

  • Djibouti

  • Equatorial Guinea

  • Iran

  • Kosrae

  • Liberia

  • Rwanda

  • Sierra Leone

  • Tinian

  • Truk

  • Yemen

  • Iraq

  • Somalia

  • Syria

  • Comoros

  • Libya

  • North Korea